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5 min readMar 4


HEADS UP: this job is 50% travel and 50% dispatching duties

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JOB TITLE: Site Visit Coordinator / Dispatcher, L11

Provider Relations — Site Visit Coordinator / Dispatcher, L11

Location: Lubbock, TX

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services — creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries.

Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners, and communities.

The Site Visit Coordinator / Dispatcher for Lubbock, Texas will serve as a physical site coordinator and dispatcher and be required to communicate with healthcare providers through verbal and written communications. The Site Visit Coordinator will be responsible to conduct pre-enrollment, post enrollment, and address change site visits at healthcare providers physical office locations. The Site Visit Coordinator will also dispatch assign inventory to the appropriate coordinators depending on geographical areas The position requires high level literacy, communication, critical thinking skills, reliable transportation with frequent travel within territory, excellent time management skills, solid judgment, and a strong work ethic. Must live within 60 minutes of Lubbock, TX.

Key Responsibilities:

  • Conduct face to face scheduled and unscheduled visits within the provider community.
  • Dispatch assign inventory to the appropriate Site Visit Coordinators.
  • Maintain a working knowledge of Medicaid program and policy, online provider resources, internal processes and technological applications.
  • Independent management of local territory by utilizing various reporting methods.
  • Meet all contractual obligations while establishing and maintaining positive interpersonal relations.
  • Develop interpersonal relationships with peers and workgroups while working remotely.
  • Participate in team training and workgroups in addition to individual territory responsibilities.
  • Special Job Requirements are In-home Remote worker with minimum of 50 percent travel and 50 percent dispatching duties.
  • Must reside in the assigned territory including the following Counties: Lubbock and surrounding area.


Basic Qualifications:

  • Minimum of 1 year of experience working directly with healthcare providers

Preferred Qualifications:

  • High School diploma or equivalent
  • Working knowledge of Medicaid, Medicaid manage care, and or commercial health plan managed care.
  • Ability to self-monitor.
  • Proficiency in Microsoft Office

Compensation for roles at Accenture varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York City or Washington as set forth below and information on benefits offered is here.

Role Location: Range of Starting Pay for role:

California: $49,800 — $120,600

Colorado: $49,800 — $104,200

New York City: $57,600 — $120,600

Washington: $53,000 — $111,000

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889–9009, send us an email or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with the Company’s legal duty to furnish information. Apply here.



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